Return policy.

Sex Toys Return Policy

At Frisky Business, we prioritize your satisfaction and strive to provide a seamless shopping experience. Our return policy ensures that you can shop confidently, knowing that we stand behind the products we sell. 

Please review the following terms and conditions:

All items sold are non-refundable once purchased. We encourage you to carefully consider your purchase before completing the transaction.

If the item(s) you received fail to function as intended, please contact us within 7 days of receipt. Our team will provide instructions for a one-to-one replacement.

Each identified defective item is entitled to one exchange. Please note that Frisky Business reserves the right to reject faulty items that are deemed to be damaged by misuse or incidental damages at our discretion.

If a wrong item is delivered, we will promptly replace it with the correct one. The returned item(s) must not be used and should be returned with the original packaging.

Certain brands are entitled to 1-year local (Singapore) warranty coverage. This means that if you experience any issues within 1 year of purchase, Frisky Business will provide a direct replacement free of charge.

For items with 180-day or longer period warranty coverage, Frisky Business covers exterior issues such as scratches, dents, and stains, as well as manufacturing defects within the first 7 days of purchase. Mechanical or electronic malfunctions are covered within 1 year of purchase.

Defects on non-mechanical products, including but not limited to male masturbators, onaholes, dongs and dildos, penile rings, and sleeves, must be reported to [email protected] via email with accompanying images within 48 hours of purchase. Our team will review the eligibility for a replacement. Defective items must be unused, as wear and tear will not qualify as proof of initial defects.

We constantly review and remove products with low quality and high defective rates. For products purchased with a warranty that is unavailable or discontinued, please contact [email protected] for further instructions on replacement.

Thank you for choosing Frisky Business. If you have any further inquiries or require assistance, please do not hesitate to contact us. We are here to ensure your satisfaction and help you explore your desires confidently.

Sex Dolls Return Policy

We accept returns and refunds for defective and damaged sex dolls due to the manufacturing process or shipping. You can expedite the process by helping us as follows.

Take photos of the damaged parts, and list every detail.

Message us via the "Contact Us" link at the footer below within 24 hours of receiving your doll.

Please note that skin tone, hairstyle, and make-up variations are expected as our sex dolls are hand-crafted. They give each doll its unique character and are not considered a defect.

Additionally, your sex doll's eyelashes and fingernails are attached lightly and might drop off during shipment. These items are easily fixed by using TPE-safe glue.

Learn more about our sex doll satisfaction assurance guarantee.