Can I exchange an item?

At Frisky Business, we prioritize the health and well-being of our customers. Due to the intimate and hygienic nature of our products, we are unable to accept returns or provide refunds. All sales are considered final.

In the rare event that an incorrect item is delivered, we are committed to rectifying the situation promptly. We will replace the incorrect item with the correct one, provided that the returned items remain unused and are returned in their original packaging.

We understand that circumstances can change, and for your peace of mind, we offer a one-week "change of mind" return option. To qualify, the products must be unused and in their original sealed condition. Please note that, in accordance with our policy, the buyer is responsible for covering the shipping fees for both the cost of our shipment and the return of the products to us

.

It is our unwavering policy that Frisky Business never refurbishes or resells returned items. This practice is firmly upheld as a matter of ethical business conduct, ensuring the utmost in customer trust and satisfaction.

Please be aware that Frisky Business holds no liability for any direct, indirect, incidental, special, or consequential damages that may arise from the use or inability to use our products or our website.

Should you have any inquiries or require further assistance, our dedicated customer support team is available through our live chat or on WhatsApp at  +65 83609554. Your satisfaction is our priority, and we are here to assist you in any way possible.